I've counseled people all my life, even as a child, but professionally for over 30 years. I've come to realize that people will only see what's in their heart.
Eventually, I learned the reason why people can be so negative towards others. It's often due to the hate of themselves... feeling out of control... projecting it onto another or others... rejecting more awareness... forcing the truth from their minds.
Makes sense. Light cannot prevail where darkness resides.
It's what happens when we constantly give our power away. It makes it easier to put the blame outside us instead of looking within for a calmer solution to our issues.
I suppose it's why I've kept chipping away... to break through that darkness... hoping the light will start peeking through.